Custom solutions for the trades

We find your revenue leaks & fix them.

Missed calls, lost leads, scheduling chaos, and admin overload are costing your business money. It doesn't have to. ServiceLine builds custom solutions around your business processes and the tools you already use, so nothing falls through the cracks and you capture more revenue for the business.

HVAC technician servicing an outdoor condenserPlumber repairing a pipe under a kitchen sinkElectrician wiring a residential panelRoofer nailing asphalt shingles on a residential roofPest control technician treating a home's exterior
Job booked
Sat 9:00, Franklin, TN
Estimate sent
$4,820 · follow-up in 48h
5-star review captured
Google · verified customer

We partner with enterprise-grade tools

ServiceTitanHousecall ProJobberFieldEdge

Field note 01 / 03

We were losing forty grand a month in estimates nobody followed up on. ServiceLine built a system around our CRM in under two weeks, and the leak just stopped.
MR
Mark R.
Owner, 22-truck HVAC operation, Nashville
Estimate follow-up rate34%98%
Avg. days to first follow-up4.20.1
Recovered revenue / monthnone$42,000
CSR hours saved / weeknone31

Where we help

The problems quietly costing you jobs.

These are the things we typically fix, but we audit and come up with the best opportunities for your company. We can build out all sorts of custom solutions. This is not all we can do.

01. Missed-call recovery

Every missed call becomes a booked job.

A voice agent that answers when your CSRs can't, qualifies the caller, checks your schedule, and books the appointment straight into your dispatch software.

02. Dispatch & routing

Smarter dispatch without another hire.

Custom logic that considers technician skill, van inventory, drive time, and job priority, then surfaces the right assignment instead of the first available one.

03. Quote follow-up

Follow up on every estimate. Automatically.

Estimates get texted and emailed on your cadence, in your voice. Warm leads get a call from an agent. Nothing sits in a rep's inbox for four days.

04. Review generation

Ask for the review at the right moment.

Tied to your CRM's job-complete event. Filtered by tech, service type, and payment status. Sends to Google, not to a dead form.

05. Field paperwork

Automate the paperwork that holds you back.

Photos, notes, and job-close details flow from the field into your CRM automatically, so techs don't spend their evenings catching up on admin.

06. Reporting & ops

The numbers your GM actually asks for.

Nightly reports pulled from ServiceTitan, Housecall Pro, or FieldEdge: booking rate, revenue per lead, sit-to-close, delivered before the morning huddle.

How we work

Discovery, build, then manage.

We're a managed service, not a platform. We build the solutions around your business, then continuously manage and optimize them.

  1. 01

    Discovery

    We audit your CRM, phone data, and current workflows to map where revenue is leaking, usually in follow-up, dispatch, or intake.

  2. 02

    Build

    We build against your actual tooling: ServiceTitan, Housecall Pro, FieldEdge, and Jobber. No forked platform, no rip-and-replace.

  3. 03

    Manage & optimize

    We stay in the relationship. We monitor performance, tune the solutions, and keep them aligned with your changing business. No license fees, no lock-in.

Industries

We only work with home service operators.

Trade-specific means we already know your CRM, your dispatch model, and your seasonality, so discovery is faster and the builds actually fit.

Sector

HVAC

Maintenance plans, on-call dispatch, seasonal demand spikes.

Sector

Plumbing

Emergency triage, water-heater replacement funnels, warranty tracking.

Sector

Electrical

Panel upgrades, service quoting, commercial-residential split ops.

Sector

Roofing

Storm-response outreach, insurance workflows, long sales cycles.

Sector

Pest Control

Recurring routes, contract renewals, technician density modeling.

Common questions

Straight answers.

Do we have to replace our current software?+

No. We build around what you already use: ServiceTitan, Housecall Pro, FieldEdge, Jobber, and HubSpot. The solutions layer on top of your CRM, they don't replace it.

What does an engagement cost?+

We don't publish exact pricing, but most contacts fall into a $5,000 to $20,000 setup fee and a $1,000 to $5,000 per month management fee. We quote fixed-fee after discovery, not hourly.

How long until it's running?+

Most solutions are live within two weeks of discovery.

Start with a call

Let's look at
where the money leaks.

A 30-minute call. We'll walk through your CRM, your intake flow, and the two or three solutions most likely to pay for themselves in the first quarter.